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Claims Process

Claims: Simple 4-Step Process

Claims: Simple 4-Step Process

  1. Notify WSSA promptly after discovering suspected temperature damage.
  2. Sort through and separate product based on condition; document with photos.
  3. Submit documents: BOL, commercial and freight invoices, packings lists, delivery receipts, photos, and any temperature records.
  4. Inspection & resolution: The WSSA team will guide next steps and resolution.

Claims Process Flyer